FAQ

frequently asked questions

Orders & Shipping

Where is my order?

You can view the status of your order in your account in ‘My Order History’, if it has been marked as dispatched you will have received an email including a tracking number.

How long does shipping take?

Standard UK delivery typically takes 2-4 business days. International shipping varies depending on the destination.

Do you offer returns or exchanges?

Yes we offer a hassle-free returns system. Items must be unworn and returned within 14-30 days (depending on your policy).

Returns

What is your returns policy?

Please read our return policy here

Can I return/exchange items purchased from your website to a stockist near me?

No, unfortunately not. These will need to be sent back to us directly.

Do you offer returns or exchanges?

Yes we offer a hassle-free returns system. Items must be unworn and returned within 14-30 days (depending on your policy).

Sizing

How do I know what size to buy?

Size guides are available on each of our products and additional information around fit and styling is available in most product descriptions and features.

Alternatively, you can view our size guide for more information.

Product Use

Can I wear ClayClo clothing for both practice and competitions?

Yes, our clothing works well for everyday shooting and for competition days.

Does ClayClo clothing help with comfort while shooting?

Yes. Everything is designed to give you good movement, breathability, and comfort while you shoot.

Can I wear ClayClo in different weather?

Definitely. Our pieces are made to work in warm or cold weather, and they layer easily when you need extra warmth.