Terms and Conditions

Effective Date:

20 May 2025

1. Introduction

Welcome to Clayclo. These Terms and Conditions govern your use of our website (https://clayclo.com) and your relationship with us. By accessing or using the site, you agree to be bound by these Terms.

2. Orders

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order at our discretion.

3. Pricing and Payment

All prices are listed in GBP and include VAT where applicable. We reserve the right to change prices at any time. Payment must be made in full before items are dispatched.

4. Shipping

We aim to dispatch all orders promptly. Shipping times may vary depending on your location. We are not responsible for delays caused by third-party delivery services.

5. Returns

You may return items within 14 days of receipt in accordance with our Returns Policy. Returned items must be in original condition. Certain exclusions apply (see Returns Policy for details).

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Clayclo or its licensors. You may not use any content without written permission.

7. Liability

We do our best to ensure all information on our site is accurate, but we do not guarantee it is error-free. We are not liable for any loss or damage arising from your use of the site or products purchased, except as required by law.

8. User Conduct

You agree not to use the site for any unlawful purpose or in a way that could damage, disable, or impair the site.

9. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes your acceptance of any changes.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions about these Terms, please contact us at:

Email: sales@clayclo.com

Address: 8 The Close, Hunnington, Halesowen, B62 0JP, UK